Audience:
GPs, practice managers, advanced practitioners, care coordinators, PCN leads, first contact clinicians and primary care colleagues involved in access, continuity or care planning.
Join this practical lunchtime webinar to explore how general practices can identify and support frequent attenders in a consistent, person-centred way. The session will share local pilot learning, use of EMIS and SystmOne searches, and practical interventions to improve patient experience and support better use of general practice capacity.
Hear from Black Country colleagues Dr Salma Reehana, Dr Ohi Akhibi and Kelly Houseman on how they have applied innovative approaches to managing frequent attendance.
Why attend?
- Understand the approach to identifying frequent attenders.
- Learn from Black Country pilot practices and local examples.
- Explore practical interventions.
- Access resources to support implementation in your practice or PCN.
- Spot the pattern. Understand the person. Improve the response.
To register to join, you will need to register through TeamNet. Please click here.
